Refund policy

REFUND POLICY

All sales are final. I do my best to photograph each piece so that you know exactly what you're getting. Please review listings carefully before purchasing. Each piece is one-of-kind and will have slight artistic variations. Unique imperfections are natural and embraced. I truly hope that you enjoy your purchase.

DAMAGES AND ISSUES

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please take a photo of any damaged items, with the packaging it arrived in, and email to meganbrownceramics@gmail.com within 48 hours of receipt. 

LOST PACKAGES

Once we send out your order, it is in the hands of the servicer of your choosing. Please contact UPS or USPS with your tracking number to get more information on the location of your package or to file a claim.

PRODUCT CARE

All pieces are microwave and dishwasher safe, however, handwashing is ideal.